Frequently Asked Questions

Is it true that the merchant has decided to clear out inventory at a loss due to continuous losses?

Yes. Due to continuous losses, we have decided to clear out inventory at a loss. All items are sold from existing stock, in limited quantities, while supplies last.

Where will the goods be shipped from?

All goods will be shipped from the United States.

How long does it take to process an order?

Orders will be processed and shipped on the same day.

How long does shipping take?

Under normal circumstances, shipping takes approximately 2 business days, depending on the logistics and delivery situation.

How can I track my order?

After your order is shipped, we will send logistics information to your email address. You can check the delivery status using the tracking number.

Can I apply for a return?

Yes. You can apply for a return within 30 days of receiving the goods.

How long does it take for the refund to arrive?

After the return is approved, the refund will be returned to your original payment account within 3 business days. The exact arrival time depends on the processing time of the bank or payment institution.

Will the goods be restocked after they are sold out? No. This store is having a clearance sale at a loss, and items will generally not be restocked after they are sold out.

How to contact customer service?

For any questions regarding products, orders, logistics, or after-sales service, please contact us through the customer service email address provided on the website. We will respond to your inquiry as soon as possible.